Right. First up, the Vapesnail is extremely good. I'd rate it higher than the Orbit in my opinion (I'm an mtl vapist if that's important). Flavour is genuinely excellent, slightly better and more rounded than my Vapeshell or 415 bridge. Buy one immediately!
Secondly, I'd like to say thank you to Ohmz. When the Snail arrived, it simply didn't work. Flood city! Wasn't a wicking issue, and couldn't work out what seal wasn't working. Had it a week before I finally gave up trying to get it sorted, which of course was outside the returns window. Long story short, Ohmz reached out to me (when they could quite easily have just walked away), went very much above and beyond, contacting Atmizoo directly for a solution, and the flooding problem has been sorted. Sounds melodramatic, but I don't really have enough superlatives for the service. So thank you Ohmz for everything you did and I'll be after more stuff I don't need in the near future 😁